Regional Account Manager

Balance Innovations; Los Angeles (CA); On-site; USD 59,000 - 74,000; Full time

Job summary

Brink’s seeks a Regional Account Manager to grow and strengthen key customer relationships in a dynamic, B2B environment. You’ll expand solution adoption, identify growth opportunities, and drive strategic engagement across cross-functional teams.

You’ll use data-driven insights and compelling presentations to demonstrate value and secure renewals and upsells. With 1+ years in account management or business development, you’ll travel up to 60% regionally, negotiate effectively, and manage

Qualifications

• A passion for relationship-building and helping customers succeed.
• 1+ years of experience in account management, client success, or business development, ideally in a B2B environment.
• Strong business acumen and a consultative approach to identifying customer needs and solutions.
• Proven ability to engage and influence decision-makers at all levels.
• Excellent communication, presentation, and negotiation skills.
• A collaborative mindset with the ability to navigate cross-functional teams and drive shared outcomes.
• Proficiency with Microsoft Office and CRM platforms (preferably Salesforce).
• A self-starter mentality, able to work independently while staying connected to team goals.
• Willingness to travel up to 60% for in-person client engagement (in region/local travel).

Responsibilities

• Grow and strengthen existing customer relationships by identifying opportunities to expand solution adoption and increase Brink’s footprint within each account
• Engage in regular, consultative conversations with clients to understand their evolving business challenges and recommend tailored solutions
• Uncover account growth opportunities through performance analysis, market insights, and regular account reviews
• Collaborate cross-functionally with internal teams — from Customer Care and Operations to Product and Marketing — to deliver seamless, value-driven service
• Deliver compelling presentations using data, case studies, and industry trends to articulate the impact of Brink’s offerings
• Negotiate renewals and upsells, ensuring each agreement aligns with the customer’s needs and Brink’s business goals
• Use CRM tools (like Salesforce) to manage your pipeline, track engagement, and forecast account growth
• Lead Quarterly Business Reviews (QBRs) to align with key stakeholders, highlight results, and plan for continued success
• Act as the voice of the customer, sharing insights and feedback to help shape future offerings and enhance the client experience

Skills

Relationship building

Account management

Business development

Communication

Presentation skills

Negotiation

Salesforce

Tools

Salesforce

Job description

Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT) 59,200.00 - 74,000.00 USD Annual

About Brink's: The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

When you join Brink’s, you become part of a legacy of trust, security, and innovation that spans more than 165 years. We offer a competitive base salary with a performance-driven commission structure, as well as ongoing career development and advancement opportunities. Whether your goal is to grow into a leadership role or expand your influence as a strategic client partner, Brink’s gives you the platform to thrive. As a Regional Account Manager, you’ll cultivate long‑term partnerships, identify new growth opportunities, and ensure our customers continue to see us as an essential part of their operations. You’ll bring a proactive, strategic mindset to every interaction, uncovering ways to drive efficiency, reduce risk, and create meaningful impact for our clients.

What You’ll Do

• Grow and strengthen existing customer relationships by identifying opportunities to expand solution adoption and increase Brink’s footprint within each account
• Engage in regular, consultative conversations with clients to understand their evolving business challenges and recommend tailored solutions
• Uncover account growth opportunities through performance analysis, market insights, and regular account reviews
• Collaborate cross‑functionally with internal teams — from Customer Care and Operations to Product and Marketing — to deliver seamless, value‑driven service
• Deliver compelling presentations using data, case studies, and industry trends to articulate the impact of Brink’s offerings
• Negotiate renewals and upsells, ensuring each agreement aligns with the customer’s needs and Brink’s business goals
• Use CRM tools (like Salesforce) to manage your pipeline, track engagement, and forecast account growth
• Lead Quarterly Business Reviews (QBRs) to align with key stakeholders, highlight results, and plan for continued success
• Act as the voice of the customer, sharing insights and feedback to help shape future offerings and enhance the client experience

What You Bring

• A passion for relationship‑building and helping customers succeed
• 1+ years of experience in account management, client success, or business development, ideally in a B2B environment
• Strong business acumen and a consultative approach to identifying customer needs and solutions
• Proven ability to engage and influence decision‑makers at all levels
• Excellent communication, presentation, and negotiation skills
• A collaborative mindset with the ability to navigate cross‑functional teams and drive shared outcomes
• Proficiency with Microsoft Office and CRM platforms (preferably Salesforce)
• A self‑starter mentality, able to work independently while staying connected to team goals
• Willingness to travel up to 60% for in‑person client engagement (in region/local travel)

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law.

Brink’s is also committed to providing a drug‑free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Build a Career with Purpose at Brink’s

For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind.

At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact.

No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger.

We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you.

Brink’s is proud to be an equal opportunity employer.

If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we’re here to support you every step of the way.

Terms and Conditions

See the “Terms and Conditions for Brink's” at: Terms of Use - Brink's US

See the “Brink's California Consumer Privacy Notice” at: Brink's California Consumer Privacy Act Notice - Brink's US