Regional Account Manager

Brink's, Incorporated; Los Angeles (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Brink's, Incorporated is seeking a Regional Account Manager in Los Angeles to deepen client relationships, identify growth opportunities, and drive adoption of Brink's integrated cash management and security solutions.

You'll engage clients through consultative conversations, deliver data-driven presentations, and collaborate with internal teams to provide value.

Qualifications

• 1+ years of experience in account management, client success, or business development in a B2B environment.
• Strong business acumen with a consultative approach to identifying customer needs.
• Proven ability to engage and influence decision-makers at all levels.
• Excellent communication, presentation, and negotiation skills.
• Collaborative mindset and ability to drive cross-functional outcomes.

Responsibilities

• Grow and strengthen existing customer relationships by expanding solution adoption.
• Engage in consultative conversations with clients to understand challenges and tailor solutions.
• Uncover account growth opportunities through performance analysis and market insights.
• Collaborate cross-functionally with internal teams to deliver value-driven service.
• Deliver compelling presentations using data, case studies, and industry trends.
• Negotiate renewals and upsells aligned with customer needs and Brink's goals.
• Use CRM tools to manage your pipeline, track engagement, and forecast growth.
• Lead Quarterly Business Reviews to align with stakeholders and plan for success.
• Act as the voice of the customer, sharing insights to shape future offerings.

Skills

Relationship-building

Consultative selling

Communication

Presentation skills

Negotiation

Cross-functional collaboration

Self-starter

Travel readiness

Tools

Salesforce

Microsoft Office

Job description

When you join Brink's, you become part of a legacy of trust, security, and innovation that spans more than 165 years. We offer a competitive base salary with a performance-driven commission structure, as well as ongoing career development and advancement opportunities. Whether your goal is to grow into a leadership role or expand your influence as a strategic client partner, Brink's gives you the platform to thrive.

Regional Account Manager

At Brink's, we don't just deliver secure logistics - we deliver peace of mind. You will play a critical role in deepening the relationships that fuel our business. You'll work closely with a portfolio of valued clients, becoming a trusted advisor who understands their unique needs and helps them unlock the full potential of Brink's integrated cash management and security solutions.

As a Regional Account Manager, you'll cultivate long-term partnerships, identify new growth opportunities, and ensure our customers continue to see us as an essential part of their operations. You'll bring a proactive, strategic mindset to every interaction, uncovering ways to drive efficiency, reduce risk, and create meaningful impact for our clients.

If you're passionate about building lasting relationships, thrive on helping businesses grow, and want to be part of a high-performance and transformative team with a strong sense of purpose, Brink's is where your career can truly take root.

What You'll Do:

• Grow and strengthen existing customer relationships by identifying opportunities to expand solution adoption and increase Brink's footprint within each account
• Engage in regular, consultative conversations with clients to understand their evolving business challenges and recommend tailored solutions
• Uncover account growth opportunities through performance analysis, market insights, and regular account reviews
• Collaborate cross-functionally with internal teams - from Customer Care and Operations to Product and Marketing - to deliver seamless, value-driven service
• Deliver compelling presentations using data, case studies, and industry trends to articulate the impact of Brink's offerings
• Negotiate renewals and upsells, ensuring each agreement aligns with the customer's needs and Brink's business goals
• Use CRM tools (like Salesforce) to manage your pipeline, track engagement, and forecast account growth
• Lead Quarterly Business Reviews (QBRs) to align with key stakeholders, highlight results, and plan for continued success
• Act as the voice of the customer, sharing insights and feedback to help shape future offerings and enhance the client experience

What You Bring:

• A passion for relationship-building and helping customers succeed
• 1+ years of experience in account management, client success, or business development, ideally in a B2B environment
• Strong business acumen and a consultative approach to identifying customer needs and solutions
• Proven ability to engage and influence decision-makers at all levels
• Excellent communication, presentation, and negotiation skills
• A collaborative mindset with the ability to navigate cross-functional teams and drive shared outcomes
• Proficiency with Microsoft Office and CRM platforms (preferably Salesforce)
• A self-starter mentality, able to work independently while staying connected to team goals
• Willingness to travel up to 60% for in-person client engagement (in region/local travel)