Strategic Regional Account Manager - Travel & Partnerships

American Express Global Business Travel; Austin (TX); On-site; USD 85,000 - 157,000; Full time

Job summary

American Express Global Business Travel is seeking a Regional Account Manager to manage a portfolio of corporate clients within the Egencia Enterprise segment. You will develop strategic relationships, drive revenue growth, and ensure client retention while collaborating with global account managers on plans and programs.

The role emphasizes data analysis, AI literacy, and delivering high-quality action plans in a fast-paced environment.

Qualifications

• Experience in account management, online booking tool, Corporate Travel industry a plus.
• Exceptional knowledge within AI literacy and ability to articulate the benefits and impact to business travel.
• Ability to analyze data and make strategic recommendations.
• Comfortable working under pressure.
• Welcomes the challenge of a fast-paced changing environment.
• Demonstrated ability to understand, market and support online product.
• Ability to create, manage and deliver high caliber action plans.
• Strong communication skills to concisely communicate key issues and results in a manner appropriate to the audience.
• Ability to recognize changes in customer behaviors and take appropriate actions.
• Excellent time management, organizational and multi-tasking skills.
• Ability to travel 25-30%.

Responsibilities

• Collaborate with internal and external stakeholders to develop and coordinate short and longterm business plans and other key strategies for program development and maturity.
• Aggregate, analyze and communicate client feedback to support future product development initiatives
• Build and maintain a mutually beneficial relationship by offering products and services that provides savings and improvements for the customer and additional revenue for Egencia
• Conduct regular business review that measure progress towards travel program goals, and provide recommendations on further program improvements through a formal action plan
• Provide support to sales and implementations to ensure a successful program launch
• Collaborate and complete tasks and projects in a team-based environment and find opportunities to support them

Job description

American Express Global Business Travel is seeking a Regional Account Manager to manage a portfolio of corporate clients within the Egencia Enterprise segment. You will develop strategic relationships, drive revenue growth, and ensure client retention while collaborating with global account managers on plans and programs.

The role emphasizes data analysis, AI literacy, and delivering high-quality action plans in a fast-paced environment.