Enterprise Travel Account Leader

American Express Global Business Travel; Lansing (MI); On-site; USD 85,000 - 157,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Professional development

Inclusion Groups

Job summary

American Express Global Business Travel is seeking a Regional Account Manager to lead a portfolio of enterprise clients within the Egencia Enterprise segment. You will develop strategic relationships, drive travel spend growth, and ensure long-term profitability and client retention.

Responsibilities include coordinating with global account managers, analyzing client feedback for product improvement, and delivering measurable program outcomes.

Qualifications

• Experience in account management or key account management roles.
• Strong AI literacy and ability to articulate benefits to business travel.
• Ability to analyze data and make strategic recommendations.
• Excellent communication skills with ability to tailor to audiences.
• Proven time management and multi-tasking abilities.

Responsibilities

• Collaborate with stakeholders to develop short and long-term plans for program growth.
• Aggregate and communicate client feedback to support product development.
• Build mutually beneficial relationships to drive savings, revenue, and client value.
• Conduct regular business reviews and provide actionable program improvement recommendations.
• Support sales and implementations to ensure successful program launches.
• Collaborate on team projects and identify opportunities to assist colleagues.

Skills

Account management

AI literacy

Data analysis

Communication

Time management

Industry knowledge

Customer-focused

Travel industry know-how

Presentation skills

Sales collaboration

Job description

American Express Global Business Travel is seeking a Regional Account Manager to lead a portfolio of enterprise clients within the Egencia Enterprise segment. You will develop strategic relationships, drive travel spend growth, and ensure long-term profitability and client retention.

Responsibilities include coordinating with global account managers, analyzing client feedback for product improvement, and delivering measurable program outcomes.