Strategic RCM Client Success Manager (Remote)

Spectrum Billing Solutions; United States; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary and bonus

Healthcare benefits including Medical,

Dental and Vision

401K with Employer Match

Flexible PTO

Job summary

Spectrum Billing Solutions, a leading Revenue Cycle Management company, is seeking a Client Success Manager to nurture client relationships and drive successful RCM implementations across healthcare clients. This remote/hybrid role collaborates with internal teams to understand client needs and deliver high-quality outcomes.

The ideal candidate brings 3+ years of client relationship management or business development, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• 3+ years in client relationship management and/or business development.
• Healthcare/RCM experience preferred.
• Master’s Degree or equivalent experience.

Responsibilities

• Foster and develop strong client relationships.
• Serve as the primary contact for client communications.
• Collaborate with internal RCM team to meet client needs.
• Maintain understanding of RCM functions and workflows.
• Partner with clients and coordinate with team members to deliver results.
• Identify client needs and opportunities for improvement.
• Participate in presentations to prospective clients.
• Oversee new client implementations.
• Attend company-wide and team meetings.
• Contribute to marketing and business development strategy.

Skills

Client relationships

Business development

Healthcare knowledge

Education

Master's degree

Tools

Microsoft Office

Job description

Spectrum Billing Solutions, a leading Revenue Cycle Management company, is seeking a Client Success Manager to nurture client relationships and drive successful RCM implementations across healthcare clients. This remote/hybrid role collaborates with internal teams to understand client needs and deliver high-quality outcomes.

The ideal candidate brings 3+ years of client relationship management or business development, strong communication skills, and proficiency with Microsoft Office.