Strategic Public Sector Account Manager

Zayo Group; Sacramento (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Retirement 401(k) Savings Plan

Generous paid time off including paid

Parental leave

Job summary

Zayo Group seeks a Senior CAM for Public Sector and Education accounts, focusing on renewals, retention, and revenue growth across multi-location assignments. You will align procurement cycles, funding opportunities, and network needs with Zayo’s services to protect and expand strategic customer relationships.

You will develop proactive customer strategies, navigate complex procurement environments, and collaborate with Sales, Finance, Legal, and Operations to meet client priorities and ensure

Qualifications

• Typically 6+ years of experience in customer retention or strategic account management.
• Proven success managing large SLED accounts (public sector, education, government).
• Strong knowledge of E‑rate funding cycles and procurement processes.

Responsibilities

• Develop multi-year account, renewal, and network plans informed by customer priorities and funding cycles.
• Own revenue protection, churn management, renewal execution, and expansion strategy for assigned accounts.
• Lead complex, multi-service renewals, RFP/RFQ responses, and executive business reviews.
• Coordinate with Sales, Finance, Legal, and Operations to align customer requirements with Zayo capabilities.

Skills

Executive communication

Negotiation

Relationship management

Public sector knowledge

Education

Bachelor's degree or equivalent experience

Job description

Zayo Group seeks a Senior CAM for Public Sector and Education accounts, focusing on renewals, retention, and revenue growth across multi-location assignments. You will align procurement cycles, funding opportunities, and network needs with Zayo’s services to protect and expand strategic customer relationships.

You will develop proactive customer strategies, navigate complex procurement environments, and collaborate with Sales, Finance, Legal, and Operations to meet client priorities and ensure