Strategic Projects Leader & Documentation Specialist

The California State University; San Jose (CA); On-site; USD 83,000 - 88,000; Full time

Job summary

The Office of the Registrar at San José State University seeks a Project Manager and Documentation Specialist to lead complex campus-wide projects from initiation through closeout. This role reports to the University Registrar and oversees project scope, schedules, deliverables, risks, communications, stakeholder engagement, and change management.

Responsibilities include coordinating FERPA-related matters and public records requests, developing and maintaining business-process documentation,

Qualifications

• Bachelor's degree and/or equivalent training required.
• Four (4) years of administrative work involving study, analysis, or evaluation leading to policy or program development/improvement.

Responsibilities

• Lead and coordinate multiple, concurrent, cross-functional projects and strategic initiatives.
• Develop project plans, schedules, milestones, dashboards, status reports, and risk-mitigation strategies.
• Coordinate FERPA-related matters and public records requests, including records searches, documentation, tracking, and secure production of authorized records.
• Create and maintain business-process guides, policies, procedures, templates, training materials, and an internal resource hub.
• Plan and coordinate Office of the Registrar presentations, meetings, communications, and follow-up activities.

Skills

Project management

FERPA compliance

Documentation

Change management

Stakeholder engagement

Policy development

Risk management

Communication

Presentations

Education

Bachelor's degree or equivalent

Bachelor's degree in higher education (preferred)

Job description

The Office of the Registrar at San José State University seeks a Project Manager and Documentation Specialist to lead complex campus-wide projects from initiation through closeout. This role reports to the University Registrar and oversees project scope, schedules, deliverables, risks, communications, stakeholder engagement, and change management.

Responsibilities include coordinating FERPA-related matters and public records requests, developing and maintaining business-process documentation,