Strategic Project Manager & Documentation Lead

San Jose State University; San Jose (CA); On-site; USD 77,000 - 82,000; Full time

Job summary

San Jose State University’s Office of the Registrar seeks a Project Manager and Documentation Specialist to lead complex campus-wide initiatives from initiation through closeout. The role manages scope, schedules, deliverables, risks, communications, and stakeholder engagement while handling confidential information.

Responsibilities include developing business-process guides, templates, and training materials; coordinating FERPA matters and public records requests; and supporting presentations,

Qualifications

• Project management, policy documentation, and change management are essential.
• Strong communication and collaboration with campus stakeholders.
• Experience handling FERPA-related matters and confidential records is preferred.

Responsibilities

• Lead and coordinate multiple, concurrent, cross-functional projects and initiatives.
• Develop project plans, schedules, dashboards, status reports, and risk mitigation strategies.
• Coordinate FERPA-related matters and public records requests, including searches and secure production of records.
• Create and maintain business-process guides, policies, procedures, templates, training materials, and an internal resource hub.
• Plan and coordinate Registrar presentations, meetings, communications, and follow-up activities.

Skills

Project management

Communication

Policy documentation

Change management

Education

Bachelor's degree

Job description

San Jose State University’s Office of the Registrar seeks a Project Manager and Documentation Specialist to lead complex campus-wide initiatives from initiation through closeout. The role manages scope, schedules, deliverables, risks, communications, and stakeholder engagement while handling confidential information.

Responsibilities include developing business-process guides, templates, and training materials; coordinating FERPA matters and public records requests; and supporting presentations,