Strategic Programs Manager - Data-Driven Optimization

Socket.dev; Austin (TX); On-site; USD 83,000 - 130,000; Full time

Job summary

Socket.dev in Austin, TX is seeking a Program Manager for NA Flex BOSS to own strategy and initiatives aimed at improving the cost and quality of Flex Delivery. You will collaborate with finance, marketing, capacity management, data science, engineering, and program management to drive process improvements and launch initiatives.

The role emphasizes data analysis, stakeholder management, and balancing business needs with customer experience, tracking KPIs, prioritizing efforts, and ensuring

Qualifications

• 3+ years of program or project management experience.
• Advanced Excel (PivotTables, VLookup) and SQL experience.
• Experience with data-driven process improvements across functions.

Responsibilities

• Own the road map for improving Flex business metrics.
• Collaborate with finance, marketing, capacity management, data science, engineering, and PM on improvements.
• Influence stakeholders through collaboration and prioritization.
• Make resource trade-offs and align leadership on inputs, outputs, and priorities.
• Own KPIs and translate day-to-day opportunities into solutions.
• Monitor project execution to meet quality and deadlines.

Skills

Program management

Data analysis

SQL

Excel

Cross-functional collaboration

Stakeholder management

Tools

Excel

SQL

Job description

Socket.dev in Austin, TX is seeking a Program Manager for NA Flex BOSS to own strategy and initiatives aimed at improving the cost and quality of Flex Delivery. You will collaborate with finance, marketing, capacity management, data science, engineering, and program management to drive process improvements and launch initiatives.

The role emphasizes data analysis, stakeholder management, and balancing business needs with customer experience, tracking KPIs, prioritizing efforts, and ensuring