Strategic Programs Lead

Lob; Heber (UT); Remote; USD 120,000 - 160,000; Full time

Job summary

Lob is seeking a Business Operations Manager to run cross-functional programs spanning Finance, Product, Engineering, Legal, and GTM. You will own programs from ambiguity to documented processes, deliver executables, and ensure handoffs with measurable outcomes.

The role emphasizes data analysis, BI tooling, and collaboration across teams that may not report to you, in a fast-paced, growth-focused environment.

Qualifications

• Bachelor's degree required.
• 4–7+ years post-undergrad in management consulting/corporate strategy or business operations.
• Experience with cross-functional programs and operational analytics is preferred.

Responsibilities

• Own Program Execution: manage 3–5 concurrent cross-functional programs with defined end states and owners.
• Drive outcomes across Product, Engineering, Legal, Security, Partner Operations, Solutions, GTM.
• Deliver the analysis behind program decisions using Lob's data and reporting tools.
• Document programs on completion and transition to permanent owners with measurable metrics.
• Provide backup for FP&A and analytics deliverables; support company cadences like QBRs.

Skills

Program management

Cross-functional collaboration

Data analysis

SQL

Strong communication

Education

Bachelor's degree

Tools

BI tooling

Job description

Lob is seeking a Business Operations Manager to run cross-functional programs spanning Finance, Product, Engineering, Legal, and GTM. You will own programs from ambiguity to documented processes, deliver executables, and ensure handoffs with measurable outcomes.

The role emphasizes data analysis, BI tooling, and collaboration across teams that may not report to you, in a fast-paced, growth-focused environment.