Strategic Program Manager - Cross-Functional Delivery Leader

Voya Financial, Inc.; Windsor (CT); On-site; USD 114,000 - 170,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Tuition reimbursement

Paid time off

Volunteer time

Job summary

Voya Financial, Inc. is seeking a Senior Program Manager to serve as the primary accountable owner for planning and delivering large, complex projects or medium-to-large programs that support business units and enterprise priorities.

You will lead initiatives spanning multiple business and technology areas, with significant organizational change and budgets of $8M-$15M. You will collaborate with finance to manage forecasts, communicate recommendations to senior leaders, and drive readiness and

Qualifications

• 5+ years of experience leading large or significant projects or medium-to-large programs, typically with budgets of $8M-$15M.
• Expert knowledge of project, program, or portfolio management principles, governance, controls, tools, and delivery practices.
• Demonstrated success leading complex initiatives through highly matrixed, cross-functional teams across business and technology organizations.
• Strong financial acumen, including experience with budgets, forecasts, cost drivers, trade-offs, and outcome-based investment decisions.
• Proven ability to identify what is critical, simplify complex problems, set priorities, and drive timely, well-reasoned decisions.
• Experience proactively managing dependencies, risks, issues, organizational readiness, and stakeholder acceptance in dynamic environments.
• Ability to influence and inspire without direct authority, build partnerships across organizational levels, and establish credibility with senior leaders.
• Clear, concise, and audience-appropriate verbal, written, and presentation communication skills.
• Sound judgment, self-awareness, resilience, and the ability to remain effective under pressure while managing tight deadlines and acceptable risk.
• Ability to work with a high degree of autonomy while remaining disciplined, flexible, collaborative, and accountable for outcomes.
• Bachelor’s degree in business, technology, project management, or a related field, or an equivalent combination of relevant education and professional experience.

Responsibilities

• Own end-to-end planning, execution, implementation readiness, and reporting for complex projects and programs across multiple business and technology areas.
• Translate business problems and expected benefits into clear program objectives, measurable outcomes, delivery plans, and decision points.
• Deliver agreed outcomes on time, within scope and budget, and to established quality standards while balancing stakeholder expectations and acceptable risk.
• Develop and maintain an integrated view of milestones, dependencies, resources, risks, issues, assumptions, and impacts across projects, programs, and portfolios.
• Create early visibility into critical risks and dependencies, drive practical mitigation plans, and elevate decisions before delivery, budget, readiness, or acceptance is jeopardized.
• Remove barriers, resolve competing priorities, and enable cross-functional teams to maintain momentum through complex execution challenges.
• Partner with Finance to manage forecasts, understand cost drivers, explain financial performance, and provide leadership with actionable insight.
• Build trusted relationships with sponsors and senior leaders; communicate concise recommendations, trade-offs, and decisions with confidence and transparency.
• Influence business strategy and shape initiatives by connecting delivery choices to customer value, enterprise priorities, and expected benefits.
• Lead organizational readiness and change efforts so stakeholders understand the purpose, impact, and actions required for adoption.
• Manage vendor relationships and third-party commitments when required, including delivery expectations, dependencies, risks, and performance.
• Capture lessons learned, retain reusable knowledge, and identify opportunities to simplify delivery, reduce cost, and improve efficiency.
• Coach and mentor members of the project management community and model consistent use of Voya delivery methodologies, standards, and tools.

Skills

Project management

Governance

Cross-functional leadership

Financial acumen

Stakeholder management

Risk management

Communication skills

Autonomy

Education

Bachelor’s degree in business/ technology or related field

Job description

Voya Financial, Inc. is seeking a Senior Program Manager to serve as the primary accountable owner for planning and delivering large, complex projects or medium-to-large programs that support business units and enterprise priorities.

You will lead initiatives spanning multiple business and technology areas, with significant organizational change and budgets of $8M-$15M. You will collaborate with finance to manage forecasts, communicate recommendations to senior leaders, and drive readiness and