Strategic Portfolio Community Manager

FirstService Residential; Queen Creek (AZ); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid holidays

Paid vacation and sick leave

Employee assistance program

Job summary

FirstService Residential in Gilbert, AZ is seeking a Portfolio Manager to oversee assigned associations, delivering exceptional services and solutions that enhance property value and residents' lifestyle.

Reporting to the Regional Manager and Board, you will manage operations, budgets, contracts, compliance, and vendor relations while maintaining strong homeowner communications and board involvement.

Qualifications

• 5+ years of hospitality/customer service experience
• Property management experience preferred
• CMCA or M100 certification a plus

Responsibilities

• Oversee operations and administrative management of assigned communities
• Ensure compliance with laws and governing documents
• Track non-compliance and issue notices as per policy
• Review invoices daily and manage accounts payable
• Oversee architectural control processes and design reviews
• Inspect common areas and coordinate repairs and maintenance
• Conduct compliance/violation tours per policy
• Attend landscape walks and vendor meetings as needed
• Draft and manage annual budgets, monitor capital improvements and financial statements
• Secure bids, review contracts, and ensure insurer requirements are met
• Review monthly financials with Regional Director/Board
• Communicate with homeowners and boards per FirstService policies
• Attend board meetings for each association
• Assist board in annual meetings and planning
• Perform other duties as assigned

Skills

Financial literacy

Interpersonal skills

Problem solving

Issue identification

Work independently

Judgement

Prioritization

Hospitality experience

Property management experience

Education

CMCA or M100 certification

Job description

FirstService Residential in Gilbert, AZ is seeking a Portfolio Manager to oversee assigned associations, delivering exceptional services and solutions that enhance property value and residents' lifestyle.

Reporting to the Regional Manager and Board, you will manage operations, budgets, contracts, compliance, and vendor relations while maintaining strong homeowner communications and board involvement.