Strategic PMI Client Executive - Payments & Treasury

Us Bank; Minneapolis (MN); On-site; USD 98,000 - 120,000; Full time

Job summary

U.S. Bank is seeking a Client Executive to deliver an exceptional client experience and act as the primary relationship lead for key clients, driving loyalty and trusted advisory support across Payments, Treasury Management, and related services in collaboration with Sales teams.

The role requires a bachelor’s degree (or equivalent) and 5–7 years of project management experience, with strong relationship-building, governance, and risk awareness in a large financial institution.

Qualifications

• Bachelor's degree, or equivalent work experience.
• Five to seven years of experience in project management activities.

Responsibilities

• Own the end-to-end client experience and serve as the primary point of accountability for payments relationship client satisfaction and governance.
• Build deep, long-term client relationships grounded in trust and business objectives.
• Conduct regular client reviews to assess satisfaction, identify gaps, and address needs.
• Partner with internal product, trading, and coverage teams to deliver coordinated solutions across PMI and U.S. Bank capabilities.
• Drive growth by cross-selling aligned with client needs and ensuring disciplined execution.
• Advocate for the client and translate feedback into improvements in products and processes.
• Maintain strong governance and risk awareness in all client activities.

Skills

Client relationships

Leadership

Organizational skills

Analytical skills

Project management

Education

Bachelor's degree or equivalent

Job description

U.S. Bank is seeking a Client Executive to deliver an exceptional client experience and act as the primary relationship lead for key clients, driving loyalty and trusted advisory support across Payments, Treasury Management, and related services in collaboration with Sales teams.

The role requires a bachelor’s degree (or equivalent) and 5–7 years of project management experience, with strong relationship-building, governance, and risk awareness in a large financial institution.