Payments Client Executive Team Lead

Usbank; Minneapolis (MN); On-site; USD 150,000 - 176,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Job summary

U.S. Bank is seeking a Client Executive Team Leader to guide a high-performing group focused on delivering exceptional client experiences across payments and related services. You will coach, enable, and coordinate cross-functional teams to ensure proactive client care and trusted advisory support.

The role emphasizes governance, risk awareness, and accountable delivery while driving organic growth and strong client loyalty across PMI and broader capabilities.

Qualifications

• Experience leading client-facing teams in financial services.
• Strong communication and coaching skills.
• Proven ability to manage complex relationships across multiple product areas.

Responsibilities

• Lead, coach, and manage a team of Client Executives focused on Payments relationships.
• Establish clear expectations and performance standards for client coverage and service quality.
• Oversee end-to-end client experience across portfolios with proactive engagement.
• Provide guidance on complex client situations and ensure timely resolution.
• Drive organic growth through cross-selling and deepening client relationships.

Skills

Leadership

Relationship management

Cross-functional collaboration

Mentoring

Risk governance

Job description

U.S. Bank is seeking a Client Executive Team Leader to guide a high-performing group focused on delivering exceptional client experiences across payments and related services. You will coach, enable, and coordinate cross-functional teams to ensure proactive client care and trusted advisory support.

The role emphasizes governance, risk awareness, and accountable delivery while driving organic growth and strong client loyalty across PMI and broader capabilities.