Senior Payments Client Executive Team Lead

U.S. Bank

Dallas, Northern (TX, KY)

Hybrid

USD 150,000 - 176,000

Full time

8 days ago

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Benefits offered by this job

Healthcare

Dental coverage

Vision insurance

Paid vacation

401(k) plan

Job summary

U.S. Bank is seeking a PMI Client Executive Team Leader - Mid Market to lead a high-performing team delivering differentiated client experiences across payments and related services. The role requires coordinating with Sales, Product, Risk, Compliance, and Operations to ensure proactive engagement, strong relationship health, and sustainable growth.

Exceptional leadership and risk awareness are essential. Responsibilities include coaching a team, driving svo cross-selling, maintaining

Qualifications

Experience leading client-facing teams in a complex financial services environment.
Strong leadership, coaching, governance, and execution oversight capabilities.
Proven ability to manage relationship health and drive organic growth.
Excellent communication and cross-functional collaboration skills.

Responsibilities

Lead, coach, and manage a team of Client Executives focused on Payments relationships.
Set expectations, performance standards, and accountability for client coverage and service quality.
Oversee end-to-end client experience across portfolios with proactive engagement.
Provide guidance on complex client situations and risk, ensuring timely resolution.
Drive cross-selling opportunities and coordinate solutions with Sales, Product, Risk, and Operations.
Monitor client satisfaction, feedback, and relationship health metrics.
Maintain governance and risk awareness across all client activities in line with policy.