Payments Client Executive Team Lead

U.S. Bank; Atlanta (GA); On-site; USD 150,000 - 176,000; Full time

Benefits offered by this job

Healthcare

401(k) Plan

Paid vacation

Paid holidays

Job summary

U.S. Bank seeks a Client Executive Team Leader to guide a high-performing team focused on delivering exceptional client experiences across payments and related services.

You will coordinate with Sales, Product, Risk, Compliance, Legal, Finance, Operations, and Coverage teams to ensure seamless, trusted advisory delivery. The role emphasizes leadership, coaching, and disciplined execution to strengthen client relationships, drive growth, and maintain top-tier service across the bank’s

Qualifications

• Must have experience leading a client-facing team in a complex financial services environment.
• Strong ability to coach, motivate, and develop talent across a matrixed organization.
• Proven track record of delivering disciplined execution and managing client relationships at scale.

Responsibilities

• Lead, coach, and manage a team of Payment Solution Sales Client Executives for key client relationships and end-to-end experience.
• Establish expectations, performance standards, and accountability for client coverage and service quality.
• Oversee end-to-end client experience across portfolios, ensuring proactive engagement and strong relationship health.
• Provide guidance on complex client situations, escalations, and risks to deliver high-quality service.
• Drive organic growth by deepening client relationships through needs-based cross-selling.
• Maintain governance and risk awareness across all client activities and ensure compliance with policies.

Skills

Leadership

Relationship management

Communication

Governance

Strategic thinking

Job description

U.S. Bank seeks a Client Executive Team Leader to guide a high-performing team focused on delivering exceptional client experiences across payments and related services.

You will coordinate with Sales, Product, Risk, Compliance, Legal, Finance, Operations, and Coverage teams to ensure seamless, trusted advisory delivery. The role emphasizes leadership, coaching, and disciplined execution to strengthen client relationships, drive growth, and maintain top-tier service across the bank’s