Strategic PM Lead, Provider Adoption & Onboarding

CVS Health; Tampa (FL); On-site; USD 68,000 - 183,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Equity award program

Job summary

CVS Health is seeking a Senior Manager, Project Management - Provider Adoption & Onboarding in Tampa. You will lead multi-workstream onboarding initiatives, coordinate with Network and interoperability teams, and drive adoption strategies to align with organizational priorities.

The role emphasizes strong PM skills, cross-functional collaboration, and the ability to navigate complex healthcare operations, ensuring execution and leadership visibility across initiatives.

Qualifications

• 6+ years of experience in project management, program management, provider operations, onboarding, or related functions.
• 2+ years partnering with payors scaling large health implementations.
• Strong partnership, collaboration, communication, negotiation, and relationship management skills across providers, Network, internal business partners, and senior leaders.
• Experience supporting cross-functional initiatives with multiple stakeholders, competing priorities, and operational follow-through.
• Experience creating and coordinating workflows or operational processes that improve execution and visibility.
• Strong organizational, communication, and problem-solving skills, including process improvement and navigating ambiguity.
• Knowledge of Electronic Health Record systems, Health Information Exchange concepts, and the health insurance industry.
• Experience driving provider onboarding and engagement, including outreach, meeting coordination, provider communications, and activation support preferred.
• Experience in healthcare, insurance, healthcare consulting, Interoperability, onboarding, or related areas preferred.
• 3+ years' experience in healthcare, insurance or healthcare consulting and/or completion of General Management Development Program (GMDP) with a combination of other relevant experience

Responsibilities

• Lead project management of provider adoption and onboarding requests and initiatives across multiple workstreams.
• Partner with Network teams, leadership, and cross-functional stakeholders to improve coordination, support process improvement, and strengthen alignment across Provider Adoption and Onboarding efforts.
• Build strong working relationships across Interoperability, Network, Provider Experience, and other internal teams to align on provider needs, priorities, and execution plans.
• Support strategic Network initiatives aligned to current Interoperability priorities, including efforts such as the Aetna Forward Program.
• Lead tracking and coordination across key initiatives, including project planning, status reporting, timelines, risks, dependencies, action items, documentation, and materials that support execution and leadership visibility.
• Identify process gaps and coordination pain points and recommend improvements that strengthen operational effectiveness and support future growth.

Skills

Project management

Cross-functional collaboration

Communication

Negotiation

Relationship management

Education

Bachelor's degree or equivalent

Job description

CVS Health is seeking a Senior Manager, Project Management - Provider Adoption & Onboarding in Tampa. You will lead multi-workstream onboarding initiatives, coordinate with Network and interoperability teams, and drive adoption strategies to align with organizational priorities.

The role emphasizes strong PM skills, cross-functional collaboration, and the ability to navigate complex healthcare operations, ensuring execution and leadership visibility across initiatives.