Senior Manager, Provider Onboarding & Adoption

CVS Health; Phoenix (AZ); On-site; USD 68,000 - 183,000; Full time

Job summary

CVS Health in Phoenix, AZ is seeking a Senior Manager, Project Management - Provider Adoption & Onboarding to lead onboarding initiatives and adoption readiness across Interoperability priorities. You will coordinate with Network teams and leadership to improve execution, visibility, and alignment across multiple workstreams.

The role emphasizes strong project management, cross-functional collaboration, and strategic execution in a healthcare context, supporting an enterprise-wide provider

Qualifications

• 6+ years of experience in project management, program management, provider operations, onboarding, or related functions.
• 2+ years partnering with payors scaling large health implementations.
• Strong partnership, collaboration, communication, negotiation, and relationship management skills across providers, Network, internal business partners, and senior leaders.
• Experience supporting cross-functional initiatives with multiple stakeholders, competing priorities, and operational follow-through.
• Experience creating and coordinating workflows or operational processes that improve execution and visibility.
• Knowledge of Electronic Health Record systems, Health Information Exchange concepts, and the health insurance industry.

Responsibilities

• Lead project management of provider adoption and onboarding requests and initiatives across multiple workstreams, including planning, status tracking, timelines, documentation, and follow-through
• Partner with Network teams, leadership, and cross-functional stakeholders to improve coordination, support process improvement, and strengthen alignment across Provider Adoption and Onboarding efforts
• Build strong working relationships across Interoperability, Network, Provider Experience, and other internal teams to align on provider needs, priorities, and execution plans
• Support strategic Network initiatives aligned to current Interoperability priorities, including efforts such as the Aetna Forward Program
• Lead tracking and coordination across key initiatives, including project planning, status reporting, timelines, risks, dependencies, action items, documentation, and materials that support execution and leadership visibility
• Identify process gaps and coordination pain points and recommend improvements that strengthen operational effectiveness and support future growth

Skills

Project management

Stakeholder management

Cross-functional collaboration

Communication

Healthcare industry knowledge

Education

Bachelor's degree

Job description

CVS Health in Phoenix, AZ is seeking a Senior Manager, Project Management - Provider Adoption & Onboarding to lead onboarding initiatives and adoption readiness across Interoperability priorities. You will coordinate with Network teams and leadership to improve execution, visibility, and alignment across multiple workstreams.

The role emphasizes strong project management, cross-functional collaboration, and strategic execution in a healthcare context, supporting an enterprise-wide provider