Senior PM, Provider Adoption & Onboarding (Healthcare)

CVS Health; Chicago (IL); Sur place; USD 68 000 - 183 000; Plein temps

Résumé du poste

CVS Health is seeking a Senior Manager of Project Management for Provider Adoption & Onboarding in Chicago, IL. You will lead multi-workstream onboarding initiatives and coordinate with Network, Interoperability, and Provider Experience teams to drive adoption and operational alignment.

The role requires strong project management discipline, collaboration across senior leaders, and a focus on improving processes and visibility. A Bachelor's degree and health industry knowledge are preferred.

Qualifications

• 6+ years of experience in project management, program management, provider operations, onboarding, or related functions.
• 2+ years partnering with payors scaling large health implementations.
• Strong partnership, collaboration, communication, negotiation, and relationship management skills across providers, Network, internal business partners, and senior leaders.
• Experience supporting cross-functional initiatives with multiple stakeholders, competing priorities, and operational follow-through.
• Experience creating and coordinating workflows or operational processes that improve execution and visibility.
• Knowledge of Electronic Health Record systems, Health Information Exchange concepts, and the health insurance industry.

Responsabilités

• Lead project management of provider adoption and onboarding requests and initiatives across multiple workstreams, including planning, status tracking, timelines, documentation, and follow-through.
• Partner with Network teams, leadership, and cross-functional stakeholders to improve coordination, support process improvement, and strengthen alignment across Provider Adoption and Onboarding efforts.
• Build strong working relationships across Interoperability, Network, Provider Experience, and other internal teams to align on provider needs, priorities, and execution plans.
• Support strategic Network initiatives aligned to current Interoperability priorities, including efforts such as the Aetna Forward Program.
• Lead tracking and coordination across key initiatives, including project planning, status reporting, timelines, risks, dependencies, action items, documentation, and materials that support execution and leadership visibility.
• Identify process gaps and coordination pain points and recommend improvements that strengthen operational effectiveness and support future growth.

Connaissances

Project management

Program management

Stakeholder management

Cross-functional collaboration

Communication

Process improvement

Onboarding

Health IT knowledge

Formation

Bachelor's degree or equivalent in a relevant field

Description du poste

CVS Health is seeking a Senior Manager of Project Management for Provider Adoption & Onboarding in Chicago, IL. You will lead multi-workstream onboarding initiatives and coordinate with Network, Interoperability, and Provider Experience teams to drive adoption and operational alignment.

The role requires strong project management discipline, collaboration across senior leaders, and a focus on improving processes and visibility. A Bachelor's degree and health industry knowledge are preferred.