Strategic Lead, Provider Adoption & Onboarding

CVS Health; Saint Paul (MN); On-site; USD 68,000 - 183,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Wellness programs

Retirement savings options

Equity award program

Job summary

CVS Health is seeking a Senior Manager, Project Management - Provider Adoption & Onboarding to lead provider onboarding and adoption initiatives. The role partners across Network teams and leadership to align on provider needs and execution plans.

The position requires extensive experience in project/program management within healthcare, plus strong collaboration and process-improvement skills. A Bachelor's degree is preferred and the role emphasizes accountability and safety in health delivery.

Qualifications

• 6+ years of experience in project management, program management, provider operations, onboarding, or related functions.
• 2+ years partnering with payors scaling large health implementations.
• Strong partnership, collaboration, communication, negotiation, and relationship management skills across providers, Network, internal business partners, and senior leaders.
• Experience supporting cross-functional initiatives with multiple stakeholders, competing priorities, and operational follow-through.
• Experience creating and coordinating workflows or operational processes that improve execution and visibility.

Responsibilities

• Lead project management of provider adoption and onboarding requests and initiatives across multiple workstreams, including planning, status tracking, timelines, documentation, and follow-through.
• Partner with Network teams, leadership, and cross-functional stakeholders to improve coordination, support process improvement, and strengthen alignment across Provider Adoption and Onboarding efforts.
• Build strong working relationships across Interoperability, Network, Provider Experience, and other internal teams to align on provider needs, priorities, and execution plans.
• Support strategic Network initiatives aligned to current Interoperability priorities, including efforts such as the Aetna Forward Program.
• Lead tracking and coordination across key initiatives, including project planning, status reporting, timelines, risks, dependencies, action items, documentation, and materials that support execution and leadership visibility.
• Identify process gaps and coordination pain points and recommend improvements that strengthen operational effectiveness and support future growth.

Skills

Project management

Provider onboarding

Cross-functional collaboration

Stakeholder management

Communication

Process improvement

Ambiguity navigation

Education

Bachelor's degree

Job description

CVS Health is seeking a Senior Manager, Project Management - Provider Adoption & Onboarding to lead provider onboarding and adoption initiatives. The role partners across Network teams and leadership to align on provider needs and execution plans.

The position requires extensive experience in project/program management within healthcare, plus strong collaboration and process-improvement skills. A Bachelor's degree is preferred and the role emphasizes accountability and safety in health delivery.