Strategic Pharma Account Leader for Client Growth

GoodRx, Inc.; Sacramento (CA); On-site; USD 110,000 - 193,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Annual equity grants

Unlimited vacation and holidays

Job summary

GoodRx is seeking a Sr. Account Manager on the Client Success team to manage top-tier pharmaceutical and agency accounts. You will ensure client satisfaction, renewals, and contract expansions through delivering high-impact campaigns in collaboration with Sales and internal specialists.

You will drive quarterly business reviews, analyze program metrics, and identify growth opportunities. The role requires 5+ years in pharma client management, strong communication, and CRM tools experience;

Qualifications

• 5+ years of professional experience in Pharmaceutical client and account management.
• Strong written and verbal communication with excellent relationship management.
• Familiarity with pharmaceutical regulatory review (MLR / PRC).
• Ability to apply analytics and data to a value proposition.

Responsibilities

• Collaborate with internal experts to deliver contracted, tailored solutions.
• Work with a dedicated Account Associate to ensure seamless execution.
• Manage implementation and ensure timely delivery within expectations.
• Analyze monthly program metrics to reinforce ROI and insights.
• Lead QBRs and provide performance insights and recommendations.
• Plan internal growth strategies, renewals, and expansion opportunities.
• Identify and drive lead generation opportunities with Sales.
• Support new business development and upsell where applicable.
• Coordinate regulatory submission reviews with clients and agencies.
• Create visual program examples using our CMS tool.
• Stay updated on industry trends and regulatory requirements in Pharma.

Skills

Pharma account mgmt

Client relations

Analytical thinking

CRM expertise

Tools

Salesforce

JIRA

TaskRay

Job description

GoodRx is seeking a Sr. Account Manager on the Client Success team to manage top-tier pharmaceutical and agency accounts. You will ensure client satisfaction, renewals, and contract expansions through delivering high-impact campaigns in collaboration with Sales and internal specialists.

You will drive quarterly business reviews, analyze program metrics, and identify growth opportunities. The role requires 5+ years in pharma client management, strong communication, and CRM tools experience;