Strategic Global Account Growth Manager - Pharma

West Pharmaceutical Services, Inc; Greenfield (IN); On-site; USD 95,000 - 145,000; Full time

Job summary

West Pharmaceutical Services, Inc. seeks an Account Manager to drive growth for a major drug-delivery global account.

The role blends customer engagement with rigorous pricing, analytics, and financial modeling to identify opportunities, inform decisions, and deliver long-term value for both the customer and West. The ideal candidate will have 8+ years in pharma/medical industries, strong business acumen, and experience guiding cross-functional teams through complex negotiations and programs.

Qualifications

• Bachelor’s degree in device manufacturing or a business/finance/marketing discipline.
• 8+ years in pharmaceutical and/or medical industry roles.
• Experience with financial modeling and strategic plan development.
• Experience managing multidisciplinary projects through execution.
• Ability to travel up to 30% domestically and internationally.

Responsibilities

• Proactively manage customer pricing activities with insights to inform pricing strategy and growth.
• Develop, maintain, and enhance financial and pricing models for programs.
• Lead preparation and delivery of complex project quotations.
• Oversee customer financial reconciliation processes and resolve discrepancies.
• Build strong relationships with customer stakeholders across levels.
• Represent West in internal and customer-facing meetings as needed.
• Coordinate with cross-functional teams on customer activities and governance.
• Support contract negotiations with commercial, financial, and strategic input.
• Contribute to RFP development with business cases and analyses.
• Assist in annual strategic planning and monthly/quarterly business reviews.

Skills

Pricing strategy

Financial modeling

Strategic account management

Executive communication

Education

Bachelor's Degree

Job description

West Pharmaceutical Services, Inc. seeks an Account Manager to drive growth for a major drug-delivery global account.

The role blends customer engagement with rigorous pricing, analytics, and financial modeling to identify opportunities, inform decisions, and deliver long-term value for both the customer and West. The ideal candidate will have 8+ years in pharma/medical industries, strong business acumen, and experience guiding cross-functional teams through complex negotiations and programs.