Senior Pharma Client Success Lead - Growth & Renewals

GoodRx, Inc.

California

On-site

USD 91,000 - 193,000

Full time

7 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Annual cash bonuses

Equity grants

Medical, dental, vision insurance

401(k) with company match

Unlimited vacation

Job summary

GoodRx, Inc. is seeking a Sr. Account Manager for its Client Success team in the United States.

You will manage top-tier pharmaceutical and agency client relationships, ensuring renewals, satisfaction, and expansion through proactive campaign delivery and collaboration with Sales. You will coordinate with internal SMEs, support an Account Associate, and drive quarterly business reviews, program metrics, and renewal/expansion strategies while staying current with pharma regulations and industry

Qualifications

5+ years of pharmaceutical client/account management experience.
Strong written and verbal communication with excellent relationship skills.
Familiarity with pharmaceutical regulatory review (MLR/PRC).
Ability to apply analytics and data to a value proposition.
Comfort with problem solving and strategic thinking.

Responsibilities

Collaborate with internal teams to deliver tailored pharma campaigns.
Partner with Sales to drive upsell and expansion opportunities.
Lead QBRs and internal planning sessions to align on growth and renewal strategies.
Manage implementation with stakeholders to ensure on-time delivery and client satisfaction.
Provide program ROI insights and performance recommendations to clients.