Strategic Pharma Accounts Lead - Growth & Renewals (Remote)

RedSail Technologies, LLC; United States; Remote; USD 115,000 - 125,000; Full time

Job summary

RedSail Technologies, LLC is seeking an Account Manager, Pharma Accounts to own and grow a portfolio of key pharmaceutical accounts. You will build long-term relationships with executive sponsors, coordinate complex contracted programs, and align strategies with customer priorities while driving retention and revenue growth.

The role requires strong cross-functional collaboration, negotiation, and strategic account planning.

Qualifications

• Proven success managing key, strategic, or enterprise pharmaceutical accounts, including complex customer programs, executive stakeholder relationships, retention, renewals, and revenue growth.
• Excellent written, verbal, presentation, and interpersonal skills, with the ability to communicate credibly with executive sponsors, translate complex information into business insights, and influence stakeholders at all levels.
• Strong analytical, financial, and problem-solving abilities, with experience using account and program data to evaluate customer value, identify risk, prioritize actions, and support renewal and growth decisions across a portfolio.
• Experience working cross-functionally with internal teams to deliver exceptional customer outcomes.
• Demonstrated ability to identify and capitalize on business opportunities within existing customer accounts.
• Familiarity with pharmaceutical industry trends, regulations, and customer needs
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.
• Strong negotiation and contract management skills, including experience navigating complex renewals, commercial terms, stakeholder approvals, and competing customer and business priorities while driving mutually beneficial outcomes.
• Experience developing strategic account plans, facilitating executive business reviews, managing renewal and opportunity forecasts, and using CRM or account management tools to maintain accurate customer, pipeline, and risk information.
• Proficient in leveraging AI tools to work efficiently in addressing customer and business needs.

Responsibilities

• Foster Strategic Customer Relationships across executive sponsors, decision-makers, and stakeholders to strengthen satisfaction, loyalty, and retention.
• Address Customer Needs and Account Priorities by developing and maintaining account plans with objectives, stakeholders, and growth opportunities.
• Lead Executive Communication and Business Reviews with consistent cadence, translating program data into insights and action plans.
• Lead Cross-Functional Account Execution by coordinating internal teams to meet contracted commitments and optimize ROI.
• Drive Account Growth by identifying expansion opportunities and aligning RedSail solutions with customer priorities.
• Own Renewals and Retention through accurate renewal forecasting, risk assessment, and negotiation strategies.

Skills

Strategic account management

Executive stakeholder relationships

Renewals & retention

Cross-functional collaboration

CRM tooling

Negotiation skills

AI tools familiarity

Education

Bachelor's degree in business administration, marketing, or related field

Tools

CRM software

Microsoft Teams

Data analytics tools

Job description

RedSail Technologies, LLC is seeking an Account Manager, Pharma Accounts to own and grow a portfolio of key pharmaceutical accounts. You will build long-term relationships with executive sponsors, coordinate complex contracted programs, and align strategies with customer priorities while driving retention and revenue growth.

The role requires strong cross-functional collaboration, negotiation, and strategic account planning.