Strategic Payments Account Manager – Onsite SF

Orchestrapay, LLC; San Francisco (CA); Vor Ort; USD 70.000 - 110.000; Vollzeit

Zusammenfassung

Orchestrapay, LLC in San Francisco, CA is seeking an Account Manager for a full-time, on-site role. You will manage a portfolio of client accounts, serve as the day-to-day contact, coordinate onboarding, adoption, and ensure account health.

You will run weekly check-ins, prepare usage reports, collaborate with sales, product and technical teams to deliver solutions, and support contract renewals while seeking opportunities to expand services.

Qualifikationen

• Experience in account management, customer success, or client services in payments/fintech/SaaS.
• Strong communication, presentation, and relationship-building skills.
• Proficiency with CRM tools and reporting dashboards.
• Excellent time management and prioritization abilities.
• General understanding of payment processing concepts, or willingness to learn.
• Collaborative mindset with cross-functional teams (sales, product, technical).
• Bachelor's degree or equivalent practical experience.
• On-site client-facing experience in the San Francisco Bay Area is a plus.

Aufgaben

• Manage a portfolio of client accounts and serve as the primary point of contact.
• Oversee onboarding, adoption, and monitor account health and performance.
• Run client check-in meetings and prepare usage and performance reports.
• Coordinate with internal teams to address technical or operational needs and support renewals.

Kenntnisse

Account management

CRM proficiency

Data-driven decisions

Stakeholder engagement

Time management

Ausbildung

Bachelor's degree in Business, Finance, Communications, or related field

Tools

CRM tools

Reporting dashboards

Jobbeschreibung

Orchestrapay, LLC in San Francisco, CA is seeking an Account Manager for a full-time, on-site role. You will manage a portfolio of client accounts, serve as the day-to-day contact, coordinate onboarding, adoption, and ensure account health.

You will run weekly check-ins, prepare usage reports, collaborate with sales, product and technical teams to deliver solutions, and support contract renewals while seeking opportunities to expand services.