Strategic Partnerships Lead: Digital Transformation & HITL

Software Ventures International; Vancouver (WA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading software solutions provider is seeking an Account Manager to drive digital transformation for clients. This role involves translating operational challenges into specifications for engineering, drafting Statements of Work (SOWs), and overseeing service delivery. Ideal candidates should possess a bachelor's degree and experience in business analysis or account management. The position requires onsite work and travel to various client sites across the United States, particularly in Washington and surrounding areas.

Qualifications

• Bachelor’s degree in Business, IT, Computer Science, or Engineering required.
• Experience in business analysis, project management or account management.
• Experience managing multi-site deployments and high-priority escalations.

Responsibilities

• Translate operational pain points into detailed functional specifications.
• Draft and negotiate outcome-based Statements of Work.
• Serve as Product Owner for integrations and custom builds.
• Oversee daily performance of teams and serve as primary escalation point.
• Lead feedback and continuous improvement processes.

Skills

Co-employment understanding

Payroll tax logic

HR compliance

Agile project management

Data analysis

ROI business case building

SOW and SLA drafting

Education

Bachelor’s degree in relevant field

Job description

A leading software solutions provider is seeking an Account Manager to drive digital transformation for clients. This role involves translating operational challenges into specifications for engineering, drafting Statements of Work (SOWs), and overseeing service delivery. Ideal candidates should possess a bachelor's degree and experience in business analysis or account management. The position requires onsite work and travel to various client sites across the United States, particularly in Washington and surrounding areas.