Strategic Growth Partner - Digital Transformation

New York Technology Partners; Seattle (WA); Vor Ort; USD 180.000 - 240.000; Vollzeit

Zusammenfassung

New York Technology Partners is seeking a Client Partner in Digital Transformation & Customer Success to lead strategic growth with enterprise clients, strengthen executive relationships, and expand digital transformation engagements. You will connect high-level business goals with actionable solutions while coordinating multidisciplinary teams to deliver meaningful results.

The ideal candidate brings consulting, agency, and business development experience with a strong understanding of digital

Qualifikationen

• Experience leading client relationships at senior executive levels.
• Experience in digital transformation, CX, marketing strategy, and enterprise tech.
• Ability to translate business challenges into commercially viable solutions.
• Proven track record of growing revenue and expanding engagements.
• Strong communication, presentation, and stakeholder management skills.
• Experience with Agile/Lean/Design Thinking delivery methods.

Aufgaben

• Strategic Account Leadership: Build and maintain trusted relationships with senior client stakeholders, including C-suite executives and leaders across marketing, digital, and customer experience functions.
• Consultative Business Development: Identify opportunities to expand existing client engagements by understanding business challenges, recommending relevant capabilities, and developing strategic solutions that address client priorities.
• Digital Transformation Advisory: Advise clients on customer experience strategy, digital marketing, e-commerce, customer engagement, and self-service solutions to support growth and operational improvement.
• Cross-Functional Collaboration: Partner with internal teams across strategy, creative, marketing, engineering, analytics, and product development to shape solutions and align delivery with client expectations.
• Engagement Oversight: Maintain accountability for the overall success of client engagements, ensuring teams remain aligned on business objectives, delivery expectations, and desired outcomes.
• Revenue and Pipeline Growth: Develop account growth strategies, identify new business opportunities, maintain a healthy pipeline, and contribute to revenue targets and broader commercial objectives.
• Executive Communications: Present strategic recommendations, business cases, and performance insights to senior stakeholders, translating complex digital initiatives into clear business value.
• Market and Industry Insight: Stay informed on evolving digital trends, customer expectations, marketing technologies, and emerging business opportunities to help clients remain competitive.
• Internal Knowledge Sharing: Collaborate with colleagues across service areas to share insights, identify opportunities for integrated solutions, and strengthen the organization's overall client offering.

Kenntnisse

Strategic account leadership

Consultative business development

Digital transformation

Customer experience strategy

Executive relationship management

Cross-functional collaboration

Marketing technology

Enterprise sales / pipeline management

Tools

CRM platforms

Analytics tools

Jobbeschreibung

New York Technology Partners is seeking a Client Partner in Digital Transformation & Customer Success to lead strategic growth with enterprise clients, strengthen executive relationships, and expand digital transformation engagements. You will connect high-level business goals with actionable solutions while coordinating multidisciplinary teams to deliver meaningful results.

The ideal candidate brings consulting, agency, and business development experience with a strong understanding of digital