Strategic Partnerships & Growth Lead

Klarna; Los Angeles (CA); Hybrid; USD 120,000 - 190,000; Full time

Job summary

Klarna in Los Angeles is seeking a Senior Partner Success professional to drive growth with our largest merchants. You’ll own relationships, craft joint business plans, and coordinate analytics, delivery, and marketing to scale partnerships.

You’ll identify opportunities, present to C-suite stakeholders, manage budgets and timelines, and adapt Klarna’s model to diverse local markets. The role requires 5+ years in business development or sales and experience across retail, payments, or ecommerce.

Qualifications

• 5+ years in Business Development, Account Management, or Sales.
• Experience in retail, payments, tech, or ecommerce.
• Proven ability to build partnerships from scratch.
• Strong numerical reasoning and data-driven decision making.
• Excellent communication and stakeholder management.

Responsibilities

• Build merchant business plans and drive measurable growth.
• Review partnerships and identify performance improvements.
• Collaborate with analytics, delivery, and marketing teams.
• Identify new opportunities and close deals.
• Manage merchant relationships from contact to C-suite.
• Research markets and competitors to position Klarna.
• Prepare Quarterly Business Reviews for merchants' leadership.
• Keep accounts on budget and deadlines.
• Adapt Klarna's model to local markets.

Skills

Business Development

Account Management

Sales

Strategic Partnerships

Cross-functional Collaboration

Data Analysis

CRM tools

Education

Bachelor's degree in related field

Tools

CRM software

Data analysis tools

Job description

Klarna in Los Angeles is seeking a Senior Partner Success professional to drive growth with our largest merchants. You’ll own relationships, craft joint business plans, and coordinate analytics, delivery, and marketing to scale partnerships.

You’ll identify opportunities, present to C-suite stakeholders, manage budgets and timelines, and adapt Klarna’s model to diverse local markets. The role requires 5+ years in business development or sales and experience across retail, payments, or ecommerce.