Strategic Partner Success Manager

Kinaxis Inc.; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible vacation

Flexible work options

Well-being programs

Virtual fitness classes

Mentorship programs

Recognition programs

Hackathons

Job summary

Kinaxis is seeking a Partner Success Manager to drive enablement, governance, and growth with value‑added resellers. You will coordinate across partner leadership, sales, and solution teams to build productive, scalable businesses around Kinaxis solutions and ensure a superior partner and customer experience.

The role demands strong relationship skills, data-driven decision making, and a track record of managing complex partner programs.

Qualifications

• 5+ years of experience in partner management, channel sales or partner operations.
• Experience working with VARs, system integrators, software partners, or indirect go‑to‑market models.
• Strong understanding of enterprise software sales cycles, pipeline management, forecasting, account planning, and partner economics.
• Ability to translate strategy into actionable plans, measurable milestones, and effective execution across stakeholders.
• Strong relationship management, communication, presentation, facilitation, and executive engagement skills.
• Strong analytical capabilities with proficiency in CRM, reporting, collaboration, and productivity tools.
• Ability to manage multiple priorities across regions and functions with sound judgment and attention to detail.

Responsibilities

• Develop and manage partner enablement, onboarding, certification, product training, and ongoing knowledge programs.
• Assess partner capabilities, identify readiness gaps, and drive remediation plans with milestones.
• Ensure partners can position Kinaxis solutions, qualify opportunities, and leverage Kinaxis resources.
• Drive adoption of tools, processes, programs, and new product launches.
• Establish and improve partner delivery readiness and standards for consistent outcomes.
• Manage partner operations, governance, business reviews, pipeline cadence, scorecards, records, approvals.
• Partner with VAR sales leaders to build account plans, campaigns, qualified pipeline, and revenue opportunities.
• Lead pipeline reviews, monitor opportunity progression and CRM hygiene, coordinate internal resources.
• Analyze pipeline and sales performance metrics to identify risks and drive corrective actions.
• Build executive and functional relationships and develop joint business plans with partners.
• Align Kinaxis and partner stakeholders on priorities, investments, and execution.
• Identify opportunities to expand partner capabilities, market coverage, and geographic presence.
• Represent partner needs internally while balancing customer outcomes and Kinaxis priorities.

Skills

Partner management

Channel sales

Partner operations

CRM proficiency

Executive engagement

Education

Bachelor's degree or equivalent

Tools

CRM software

Forecasting tools

ERP systems

Job description

Kinaxis is seeking a Partner Success Manager to drive enablement, governance, and growth with value‑added resellers. You will coordinate across partner leadership, sales, and solution teams to build productive, scalable businesses around Kinaxis solutions and ensure a superior partner and customer experience.

The role demands strong relationship skills, data-driven decision making, and a track record of managing complex partner programs.