Strategic Partner Success Architect

Amazon Web Services (AWS); Austin (TX); Sur place; USD 162 000 - 219 000; Plein temps

Résumé du poste

Amazon Web Services, Inc. seeks a Partner Success Specialist to scale AWS's customer success methodologies across the partner ecosystem, driving measurable business outcomes and accelerating value realization post-implementation.

This role blends strategic enablement with hands-on execution to establish partners as extensions of AWS's customer success organization. You will design and implement frameworks to help partners drive and measure customer value, while collaborating with AWS teams to

Qualifications

• 10+ years of product or program management, product marketing, business development or technology experience.
• 10+ years blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement.
• Bachelor's degree.
• Experience owning/driving roadmap strategy and definition.
• Experience with end to end product delivery.
• Experience with feature delivery and tradeoffs of a product.
• Experience as a product manager or owner.

Responsabilités

• Develop strategies to align partner success initiatives with AWS’ long-term growth objectives.
• Design and adapt CS CoE's 'Activate to Advocate' framework for partner implementation.
• Create partner-specific success metrics, health scoring models, and value realization playbooks.
• Enable partners to build and scale their customer success practices.
• Guide partners through post-sale stages and adoption milestones.
• Establish governance models and operational guidelines for partners.

Connaissances

Program management

Roadmap strategy

End-to-end product delivery

Executive communication

Partner ecosystems

Cloud services experience

Value realization

Formation

Bachelor's degree

Outils

AWS services

Description du poste

Amazon Web Services, Inc. seeks a Partner Success Specialist to scale AWS's customer success methodologies across the partner ecosystem, driving measurable business outcomes and accelerating value realization post-implementation.

This role blends strategic enablement with hands-on execution to establish partners as extensions of AWS's customer success organization. You will design and implement frameworks to help partners drive and measure customer value, while collaborating with AWS teams to