Strategic Partner Manager, Key Accounts - North America

Expedia Group; Denver (CO); On-site; USD 128,000 - 204,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Employee Assistance Program

Wellness and travel reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group in Denver is seeking an Account Manager, Key Partners, North America. You will own day-to-day performance for hotel partners, manage rates, inventory, and account health, and translate data into strategic recommendations.

You will build senior-level relationships, coordinate across teams, and support renewals and onboarding, while delivering regular reporting and pursuing opportunities to improve performance.

Qualifications

• Bachelor's degree or related professional experience.
• 4+ years in commercial, account management, customer success, or partner-facing roles.
• Able to build simple reports, identify trends, and interpret impact on partner performance.
• Clear written and verbal communication, credible representation of Expedia Group.
• Organized, self-directed, able to manage multiple accounts and priorities with some oversight.
• Willingness to develop negotiation and deal-structuring skills; familiar with CRM/reporting tools.

Responsibilities

• Own day-to-day commercial performance of an assigned portfolio of hotel partners, including rate & inventory access, production and account health.
• Monitor performance against goals, identify risks and opportunities, and translate data into recommendations via partner reviews.
• Build trusted relationships with senior partner contacts through consistent communication and business reviews.
• Coordinate with Market Management, Connectivity, Analytics, and internal partner teams to resolve issues and unlock opportunities.
• Support contract renewals, complex commercial agreements, and onboarding ensuring correct rate, inventory, and content setup.
• Deliver weekly/monthly reporting; develop expertise in Expedia Group tools and levers; collaborate on negotiations and continuous improvement.

Skills

Bachelor's degree

4+ years experience

Data analysis

Simple reporting

MS Office

CRM familiarity

Education

Bachelor's degree in related field

Tools

CRM systems

Reporting tools

Microsoft Office

Job description

Expedia Group in Denver is seeking an Account Manager, Key Partners, North America. You will own day-to-day performance for hotel partners, manage rates, inventory, and account health, and translate data into strategic recommendations.

You will build senior-level relationships, coordinate across teams, and support renewals and onboarding, while delivering regular reporting and pursuing opportunities to improve performance.