Senior Account Manager, Key Partners – North America

Expedia Group; Austin (TX); Hybrid; USD 200,000 - 320,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Employee Assistance Program

Wellness and travel reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group seeks a Senior Account Manager for Key Partners in North America to own enterprise hotel partner relationships, drive revenue growth, and manage strategic partnerships across the region.

You will engage senior executives, translate market trends into actions, coordinate with internal teams, and lead renewal cycles while delivering clear reporting and coaching to junior team members.

Qualifications

• Bachelor's degree or equivalent professional experience in a relevant field.
• 7+ years of experience in commercial, account management, or partner-facing roles, with enterprise relationships.
• Hospitality or travel technology experience is strongly preferred.

Responsibilities

• Own the commercial performance of an assigned portfolio of enterprise hotel partners, including rate access, inventory, revenue growth, and market share.
• Translate partner strategy and market trends into revenue-generating recommendations and lead reviews.
• Serve as the primary contact for partners, engaging senior leaders via regular reviews and strategic discussions.
• Lead partnership renewals and craft creative commercial frameworks for multi-stakeholder accounts.
• Coordinate with internal teams to implement account plans, close gaps, and unlock opportunities.
• Deliver clear reporting to senior audiences and coach junior team members on complex negotiations.

Skills

Account management

Negotiation

Data-driven decisions

Communication

CRM tools

Microsoft Office

Education

Bachelor's degree in relevant field

Hospitality or travel tech experience preferred

Tools

Microsoft Office

CRM tools

Job description

Expedia Group seeks a Senior Account Manager for Key Partners in North America to own enterprise hotel partner relationships, drive revenue growth, and manage strategic partnerships across the region.

You will engage senior executives, translate market trends into actions, coordinate with internal teams, and lead renewal cycles while delivering clear reporting and coaching to junior team members.