Strategic Partner Account Manager

Expedia Group; Atlanta (GA); On-site; USD 128,000 - 179,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Employee assistance program

Wellness benefits

Travel discounts

IATAN membership

Job summary

Expedia Group is seeking an Account Manager for Key Partners in North America. You will own the day-to-day commercial performance for a portfolio of hotel partners, including rate access, inventory, and account health.

You will translate data into actionable recommendations and cultivate senior-level partner relationships. You will coordinate with cross-functional teams, support contract renewals, and contribute to periodic partner reviews.

Qualifications

• Bachelor's degree in a relevant field or related technical field, or equivalent professional experience.
• 4+ years of experience in a commercial, account management, customer success, or partner-facing role; hospitality or travel tech experience is a plus.
• Strong ability to work with data, build simple reports, identify trends, and explain implications for partner performance.
• Clear written and verbal communication, able to represent Expedia Group credibly with partner contacts.
• Organized, self-directed, able to manage multiple accounts and priorities with moderate oversight.
• Eagerness to develop negotiation and deal-structuring skills; growth mindset; proficient with Microsoft Office and CRM/reporting tools.

Responsibilities

• Own day-to-day commercial performance of an assigned portfolio of hotel partners, including rate and inventory access, production, and account health.
• Monitor performance against goals, identify risks and opportunities, and provide data-driven recommendations.
• Build trusted relationships with senior partner contacts through regular communication and business reviews.
• Coordinate with Market Management, Connectivity, Analytics, and internal partner teams to resolve issues and implement account plans.
• Support contract renewals, complex commercial agreements, and new partner onboarding.
• Deliver weekly and monthly reporting and develop expertise in Expedia Group tools and commercial levers.

Skills

Account management

Data analysis

Negotiation

Client relationship

Reporting

Education

Bachelor's degree

Tools

Microsoft Office

CRM tools

Reporting tools

Job description

Expedia Group is seeking an Account Manager for Key Partners in North America. You will own the day-to-day commercial performance for a portfolio of hotel partners, including rate access, inventory, and account health.

You will translate data into actionable recommendations and cultivate senior-level partner relationships. You will coordinate with cross-functional teams, support contract renewals, and contribute to periodic partner reviews.