Strategic Partner Growth & Success Lead

Amazon Inc.; San Francisco (CA); On-site; USD 158,000 - 214,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC seeks a Senior Partner Success Manager to lead and scale ISP partnerships, owning outcomes from onboarding to long-term growth. You will shape partner strategy, forecast demand, and drive expansion while ensuring execution across the partner lifecycle with cross-functional alignment.

The role requires travel (~20%) to meet partners on-site and negotiate complex agreements. You will collaborate with Sales, Product, Engineering, Legal, and Operations to deliver revenue and

Qualifications

• Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals.
• Experience with sales CRM tools such as Salesforce or similar software.

Responsibilities

• Own Partner Performance and Growth: Lead a portfolio of large and mid-sized ISP partners, with full accountability for business performance, adoption, and expansion.
• Drive Commercial and Go-To-Market Initiatives: Identify and execute growth opportunities across pricing, packaging, and go-to-market.
• Lead Onboarding, Launches, and Lifecycle Management: Own the full partner lifecycle from onboarding through scaled deployment.
• Act as a Trusted Advisor to Partner Leadership: Build deep relationships with partner executives and decision-makers.
• Steer Product Strategy: Translate partner needs into clear product requirements and inputs for Product/Engineering.
• Lead Complex, Cross-Functional Projects: Orchestrate cross-functional teams to deliver against partner commitments.
• Operate with Data and Rigor: Define success metrics and track performance across partner programs.
• Scale What Works: Build repeatable frameworks and processes.

Skills

Partner management

Contract negotiations

CRM experience (Salesforce)

Tools

Salesforce

Job description

Amazon.com Services LLC seeks a Senior Partner Success Manager to lead and scale ISP partnerships, owning outcomes from onboarding to long-term growth. You will shape partner strategy, forecast demand, and drive expansion while ensuring execution across the partner lifecycle with cross-functional alignment.

The role requires travel (~20%) to meet partners on-site and negotiate complex agreements. You will collaborate with Sales, Product, Engineering, Legal, and Operations to deliver revenue and