Strategic Partner Growth Manager — SaaS

Xero; Chicago (IL); On-site; USD 82,300 - 113,200; Full time

Benefits offered by this job

Generous paid leave

Mental health support

401k matching

Flexible working

Career development

Paid parental leave

Employee share plans

Job summary

An innovative company is seeking a Partner Success Manager to enhance partner relationships and drive revenue growth. In this dynamic role, you will deliver exceptional customer experiences, support partners in utilizing Xero effectively, and identify growth opportunities. You'll collaborate with cross-functional teams, mitigate churn risks, and ensure partners are well-educated about available resources. This position offers a chance to make a significant impact in a supportive environment that values diversity and fosters career development. If you're passionate about helping businesses succeed, this role is perfect for you.

Qualifications

• Experience in a fast-paced SaaS or technology environment.
• Ability to manage long-term client relationships effectively.

Responsibilities

• Deliver best-in-class customer experience to Xero partners.
• Collaborate with Post Sales Partner Consultants for deeper engagement.
• Drive partner success through education on product offerings.

Skills

Sales experience in SaaS

Client relationship management

Education and training skills

Upselling and cross-selling

Education

Bachelor's degree

Accounting background

Job description

An innovative company is seeking a Partner Success Manager to enhance partner relationships and drive revenue growth. In this dynamic role, you will deliver exceptional customer experiences, support partners in utilizing Xero effectively, and identify growth opportunities. You'll collaborate with cross-functional teams, mitigate churn risks, and ensure partners are well-educated about available resources. This position offers a chance to make a significant impact in a supportive environment that values diversity and fosters career development. If you're passionate about helping businesses succeed, this role is perfect for you.