Strategic Partner Activation Lead

Triwill Group; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Wellness stipend

Relocation support

Job summary

Ramp is seeking a Customer Activation Manager on the Partnerships team to own activation and early growth of Ramp’s partner-referred customers. As an early team member, you will help build the Partner Success program and define the implementation motion to drive activation and expansion.

You will partner with key stakeholders across Product, Engineering, and Customer Success to ensure seamless onboarding, timely problem resolution, and scalable enablement.

Qualifications

• Minimum 5 years of experience in Partner Success.
• Fluency with partner ecosystem operations.
• Exceptional project and time management skills.
• Excellent verbal and written communication.
• Experience collaborating with Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed.
• Desire to learn our product inside out and communicateRamp design effectively.
• Proven track record of exceeding quota and/or outperforming key target metrics.
• Ability to anticipate customer needs and position product solutions accordingly.
• High adaptability and ability to thrive in a fast-paced environment.

Responsibilities

• Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital.
• Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
• Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products.
• Work with partners and their customers to drive efficient, thorough onboarding at scale.

Skills

Partner Success

Ecosystem ops

Project management

Time management

Verbal communication

Cross-functional collaboration

Product feedback

Quota attainment

Adaptability

Job description

Ramp is seeking a Customer Activation Manager on the Partnerships team to own activation and early growth of Ramp’s partner-referred customers. As an early team member, you will help build the Partner Success program and define the implementation motion to drive activation and expansion.

You will partner with key stakeholders across Product, Engineering, and Customer Success to ensure seamless onboarding, timely problem resolution, and scalable enablement.