Partner Activation & Success Manager

Visa Hunt; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible PTO

Home-office stipend

Wellness stipend

Job summary

Ramp is hiring for a Customer Success Partner on our Partnerships team. You will drive activation, growth, and retention for Ramp’s partner-referred customers and help shape the Partner Success program and implementation motion.

As an early team member, you will build relationships with key partners, enable them through onboarding and education on Ramp’s product suite, and scale onboarding with partners and their customers.

Qualifications

• Minimum 5 years of experience in Partner Success.
• Fluency with partner ecosystem operations.
• Exceptional project management and time management.
• Excellent verbal and written communication.
• Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed.
• Desire to learn our product inside out and communicate Ramp's purpose effectively.
• Proven track record of exceeding quota/outperforming targets.
• Ability to anticipate customer needs and position product solutions.

Responsibilities

• Build and maintain strong, long-term relationships with key partner segments, including Accounting, Private Equity, and Venture Capital.
• Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
• Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products.
• Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale.

Skills

Partner Success

Relationship management

Project management

Communication

Technical collaboration

Account management

Quota attainment

Adaptability

Job description

Ramp is hiring for a Customer Success Partner on our Partnerships team. You will drive activation, growth, and retention for Ramp’s partner-referred customers and help shape the Partner Success program and implementation motion.

As an early team member, you will build relationships with key partners, enable them through onboarding and education on Ramp’s product suite, and scale onboarding with partners and their customers.