Partner Activation & Growth Manager

Ramp; San Francisco (CA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

In-office perks

Relocation to SF/NYC

Job summary

Ramp is seeking a Customer Activation Manager on the Partnerships team to drive activation and early growth of partner-referred customers. As an early member of the team, you will help shape the Partner Success program and define the implementation motion to scale activation and expansion.

You will build strong relationships with key partners, onboard them to Ramp’s suite, and collaborate with Product and Engineering to translate feedback into scalable solutions within a fast-paced startup

Qualifications

• 3+ years of experience in customer success, partnerships, account management, or product operations.
• Familiarity with partner ecosystem operations.
• Project management and time management skills.
• Excellent verbal and written communication.
• Experience working with Product and Engineering to share feedback and troubleshoot.
• Interest in learning Ramp’s product and rationale behind its design.
• Track record of exceeding quota or target metrics.
• Ability to anticipate customer needs and position product solutions.
• Adaptability in a fast-paced environment.

Responsibilities

• Build and maintain strong, long-term relationships with key partner segments (Accounting, Private Equity, VC).
• Serve as trusted advisor and advocate for partners; understand goals and challenges.
• Develop and deliver onboarding and education on Ramp’s integration options.
• Collaborate with partners and customers to drive scalable onboarding.

Skills

Customer success

Partnerships

Account management

Product operations

Project management

Time management

Communication

Technical collaboration

Job description

Ramp is seeking a Customer Activation Manager on the Partnerships team to drive activation and early growth of partner-referred customers. As an early member of the team, you will help shape the Partner Success program and define the implementation motion to scale activation and expansion.

You will build strong relationships with key partners, onboard them to Ramp’s suite, and collaborate with Product and Engineering to translate feedback into scalable solutions within a fast-paced startup