Strategic Outreach & Enrollment Manager

Phipps; New York (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

Phipps Houses is seeking a Recruitment Strategy & Enrollment Manager in New York to develop and implement recruitment plans, lead initiatives across workforce programs, and monitor enrollment pipelines. The role emphasizes equitable outreach, staff supervision, and data-driven improvements, collaborating with program directors to forecast needs.

Travel within the city may be required. Applicants should have a bachelor's degree in a related field and at least two years' experience in workforce

Qualifications

• Bachelor's degree in a related field required.
• Minimum of two years of progressive experience in workforce development, marketing, recruitment, admissions, community engagement, or nonprofit program operations.
• Minimum of one year of supervisory experience preferred.
• Experience managing recruitment initiatives and community partnerships.
• Experience with publicly funded workforce development programs (WIOA, DYCD, Train & Earn, or similar) preferred.

Responsibilities

• Develop and implement annual and quarterly recruitment plans that align with enrollment goals.
• Lead recruitment initiatives across multiple workforce programs and funding streams.
• Monitor participant pipeline metrics from inquiry through enrollment.
• Analyze recruitment data to identify trends, barriers, and opportunities for improvement.
• Develop action plans when enrollment targets are not met.
• Ensure equitable recruitment practices that reach underserved communities.
• Collaborate with Program Director and Program Manager to forecast enrollment needs and recruitment timelines.
• Develop and maintain outreach calendars, recruitment schedules, and enrollment timelines.
• Coordinate the development and distribution of recruitment materials.
• Monitor Salesforce and other databases for timely data entry and reporting.

Skills

Leadership

Public speaking

Data analysis

Project management

Staff supervision

Relationship building

Communication

Equity outreach

Education

Bachelor's degree in related field

Tools

Salesforce

Microsoft Office Suite

Google Workspace

Job description

Phipps Houses is seeking a Recruitment Strategy & Enrollment Manager in New York to develop and implement recruitment plans, lead initiatives across workforce programs, and monitor enrollment pipelines. The role emphasizes equitable outreach, staff supervision, and data-driven improvements, collaborating with program directors to forecast needs.

Travel within the city may be required. Applicants should have a bachelor's degree in a related field and at least two years' experience in workforce