Strategic Program Coordinator – Sectoral Initiatives

Phipps Neighborhoods; New York (NY); On-site; USD 50,000 - 52,000; Full time

Job summary

Phipps Neighborhoods is seeking a hands-on Program Coordinator to manage enrollment, attendance, engagement, and outcomes for workforce development initiatives in the Bronx, NY. On-site role with strong collaboration across teams.

The candidate will develop efficient workflows, ensure compliance with funding requirements, and report progress to leadership and funders. Prior experience in labor market analysis and partner coordination is desired.

Qualifications

• Minimum of a High School Diploma or equivalent; Associate's Degree preferred.
• At least 2 years of experience in program coordination, workforce development, education, or related administrative roles.
• Strong organizational skills with ability to manage multiple tasks and meet deadlines.
• Proficiency in Salesforce, Microsoft Office Suite, and Google Workspace; SharePoint experience is a plus.
• Excellent written and verbal communication skills.

Responsibilities

• Manage overall program performance related to enrollment, attendance, engagement, credential attainment, job placement, retention, and other required outcomes.
• Develop and implement systems, workflows, and operational procedures that improve efficiency, compliance, and participant experience.
• Analyze program performance, labor market trends, and participant outcomes to identify opportunities for program growth and improvement.
• Ensure programs consistently meet contractual deliverables, compliance standards, and performance benchmarks.
• Prepare and submit program reports, corrective action plans, and performance updates for leadership and funders as required.
• Serve as the first point of contact with partners.

Skills

Program coordination

Communication

Organization

Client/customer service

Education

High School Diploma/Equivalent

Associate's Degree preferred

Tools

Salesforce

Microsoft Office

Google Workspace

SharePoint

Job description

Phipps Neighborhoods is seeking a hands-on Program Coordinator to manage enrollment, attendance, engagement, and outcomes for workforce development initiatives in the Bronx, NY. On-site role with strong collaboration across teams.

The candidate will develop efficient workflows, ensure compliance with funding requirements, and report progress to leadership and funders. Prior experience in labor market analysis and partner coordination is desired.