Strategic Ops Transformation Leader

Bank of America Corporation; Tampa (FL); Presencial; USD 90 000 - 120 000; Tempo integral

Resumo da oferta

Bank of America Corporation is seeking a Sr. Ops Project Consultant II to lead process improvement initiatives across lines of business, focusing on long-term strategic goals and overall integration of best practices.

The role emphasizes driving productivity, client satisfaction and risk-aware change. The ideal candidate will analyze processes, design practical digital solutions, and manage a portfolio of initiatives while partnering with business, operations, technology and risk to drive

Qualificações

• Strong background in strategic initiatives, process design, and project or portfolio management.
• Initiative-driven with ability to work with minimal direction.
• Proven track record driving change in a matrix organization.
• Analytical problem solving and structured thinking.
• Excellent written communication and presentation skills.
• Strong business judgment for risk/reward trade-offs.
• Executive presence to lead meetings with senior leaders.
• Ability to influence senior leaders without direct authority.
• Experience managing multiple initiatives and priorities.

Responsabilidades

• Identify opportunities, process gaps and risks, and recommend solutions with clearly defined business value.
• Design, apply and scale digital solutions that improve efficiency, quality, controls and the client experience.
• Own initiatives from start to finish, from discovery and solution design through implementation and adoption.
• Manage a portfolio of initiatives, including priorities, dependencies, risks, status and benefits.
• Partner with business, operations, technology, risk and compliance stakeholders to resolve business challenges.
• Use analytics to turn complex problems into structured, actionable solutions.
• Develop change management deliverables, such as project charters, process maps, RACI, risk assessments and control plans.
• Prepares and presents clear, concise updates and recommendations for senior leaders.
• Promotes continuous improvement and sustainable adoption of solutions.

Conhecimentos

Strategic Thinking

Change Management

Process Design

Program Management

Portfolio Management

Business Process Analysis

Continuous Improvement

Process Simplification

Critical Thinking

Decision Making

Stakeholder Management

Process Performance Measurement

Reporting

Scenario Planning and Analysis

Formação académica

High School Diploma / GED / Secondary School or equivalent

Descrição da oferta de emprego

Bank of America Corporation is seeking a Sr. Ops Project Consultant II to lead process improvement initiatives across lines of business, focusing on long-term strategic goals and overall integration of best practices.

The role emphasizes driving productivity, client satisfaction and risk-aware change. The ideal candidate will analyze processes, design practical digital solutions, and manage a portfolio of initiatives while partnering with business, operations, technology and risk to drive