Senior Operations Strategy & Transformation Lead

Bank of America; Fort Worth (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Bank of America Corporation in the United States is seeking a Sr. Ops Project Consultant II to drive process improvements and strategic initiatives across lines of business.

This role focuses on long-term goals, integration of processes, and scalable digital solutions that enhance the client experience and operational efficiency. You will partner with business, operations, technology and risk teams, manage initiatives from discovery through adoption, and present clear recommendations to senior

Qualifications

• Background in strategic initiatives, process design, and project or portfolio management.
• Ability to take initiative and work with minimal direction.
• Experience driving change in a matrix organization.
• Proficient in problem analysis and solution design.
• Strong analytical, critical thinking, and problem-solving skills.
• Strong written communication and presentation skills.
• Executive presence to lead meetings with senior leaders.
• Ability to influence senior leaders and stakeholders without direct authority.
• Experience managing multiple initiatives and priorities.

Responsibilities

• Identify opportunities, process gaps and risks, and define business value.
• Design and scale digital solutions to improve efficiency and client experience.
• Own initiatives from discovery to adoption.
• Manage a portfolio of initiatives with priorities and risks.
• Collaborate with business, operations, technology, risk, and compliance.
• Use analytics to turn complex problems into actionable solutions.
• Create change management deliverables like charters and risk assessments.
• Present updates and recommendations to senior leaders.

Skills

Strategic Thinking

Change Management

Process Design

Program Management

Portfolio Management

Business Process Analysis

Continuous Improvement

Process Simplification

Critical Thinking

Decision Making

Stakeholder Management

Process Performance Measurement

Reporting

Scenario Planning and Analysis

Education

High School Diploma

Job description

Bank of America Corporation in the United States is seeking a Sr. Ops Project Consultant II to drive process improvements and strategic initiatives across lines of business.

This role focuses on long-term goals, integration of processes, and scalable digital solutions that enhance the client experience and operational efficiency. You will partner with business, operations, technology and risk teams, manage initiatives from discovery through adoption, and present clear recommendations to senior