Senior Operations Transformation Consultant

94-1687665 Bank of America, National Association

Charlotte (NC)

On-site

USD 90,000 - 140,000

Full time

3 days ago

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Job summary

Bank of America Corporation is seeking a Sr. Ops Project Consultant II to drive performance plan objectives across lines of business.

You will identify opportunities, design scalable digital solutions, and manage multi-year projects from discovery through adoption, partnering with risk, technology and business stakeholders to achieve operational excellence and improved client experiences. The role emphasizes strategy, portfolio oversight, and change management in a collaborative, in-office

Qualifications

Strong background in strategic initiatives, process design, and project or portfolio management.
Experience leading change in a matrix organization.
Proficient in problem analysis and solution design.

Responsibilities

Identifies opportunities, process gaps and risks, and recommends value-driven solutions.
Designs and scales digital solutions to improve efficiency and client experience.
Owns initiatives from discovery to adoption and manages a portfolio of priorities.
Collaborates with business, operations, technology, risk and compliance to resolve challenges.
Uses analytics to turn complex problems into actionable plans.
Develops change management deliverables such as charters, maps, risk assessments, and control plans.
Prepares updates for senior leaders and promotes sustainable adoption.