Strategic Operations Leader — Recruitment & Compliance

Adecco Group; Blue Mound (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Adecco Group seeks a Business Operations Manager to provide strategic leadership across delivery operations, ensuring compliant, accurate, and scalable service. You will collaborate with Delivery Leadership, Payroll, Billing, and Customer Service to drive performance, technology adoption, and continuous improvement.

Travel to client sites and offices is required. You will monitor KPIs, resolve operational issues, and develop scalable processes that support order fulfillment and growth, while

Qualifications

• Bachelor’s degree or higher in business, operations, marketing, or related field.
• At least five years of relevant operations leadership experience.
• Experience developing recruitment strategy and analyzing recruitment processes and performance.
• Travel to onsite, office, and client locations; expected travel up to 40%.

Responsibilities

• Develop recruitment and workforce plans with Delivery Managers using data and capacity.
• Recommend distribution and resource allocation strategies to maximize fulfillment.
• Manage job board partnerships and posting strategy; evaluate usage and effectiveness.
• Ensure compliance with policies, laws, audits, and internal controls.
• Monitor KPIs and SLAs; present performance insights to Delivery leadership.
• Lead process improvements, automation, and technology initiatives.

Skills

Organizational skills

Cross-functional leadership

Project management

Data analysis

Leadership coaching

Communication skills

MS Office proficiency

Education

Bachelor's degree

Tools

Microsoft Word

Excel

PowerPoint

Teams

Outlook

Job description

Adecco Group seeks a Business Operations Manager to provide strategic leadership across delivery operations, ensuring compliant, accurate, and scalable service. You will collaborate with Delivery Leadership, Payroll, Billing, and Customer Service to drive performance, technology adoption, and continuous improvement.

Travel to client sites and offices is required. You will monitor KPIs, resolve operational issues, and develop scalable processes that support order fulfillment and growth, while