Strategic Operations Manager — Travel & Events

Navan; Boston (MA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Parental leave

Commuter benefits

Healthcare

Flexible Vacation

Health and Wellness

Fuel for Connection

Pet Friendly

IATAN discounts

401k retirement plan

Connectivity Allowance

Learning & Development

Job summary

Navan in Boston is seeking a Manager-level, IC Business Operations professional to scope, design, and drive high-impact initiatives that support growth and stability. You will map complex systems, work with Sales, Operations, Data Analytics, and Finance, and translate insights into actionable guidance.

The role emphasizes data-driven problem solving, proactive change management, and hands-on execution in a fast-paced tech environment. BA/BS required with 4–6 years in strategy/operations.

Qualifications

• BA or BS degree or equivalent practical experience.
• Comfort with data: Excel/Google Sheets; SQL experience is a plus.
• Collaborative and growth-minded mindset in fast-paced environments.
• 4–6 years in business operations, strategy, or strategic cross-functional roles.
• Experience driving organizational change management with system/process rollouts.

Responsibilities

• Execute high-impact, 0-to-1 operational initiatives end-to-end.
• Investigate complex, ambiguous problems and develop rigorous work plans.
• Identify bottlenecks and design scalable cross‑functional processes.
• Analyze raw business data and translate findings into actionable recommendations.
• Balance strategic goals with financial/technical constraints.
• Communicate progress and align stakeholders through changes.
• Unblock bottlenecks and ensure teams stay aligned and moving forward.

Skills

Cross-functional collaboration

Data analysis

Analytical thinking

Stakeholder management

Problem solving

Education

BA/BS degree

Tools

Excel

SQL

Job description

Navan in Boston is seeking a Manager-level, IC Business Operations professional to scope, design, and drive high-impact initiatives that support growth and stability. You will map complex systems, work with Sales, Operations, Data Analytics, and Finance, and translate insights into actionable guidance.

The role emphasizes data-driven problem solving, proactive change management, and hands-on execution in a fast-paced tech environment. BA/BS required with 4–6 years in strategy/operations.