Strategic Operations Manager, Travel & Events

Navan; Boston (MA); On-site; USD 81,000 - 180,000; Full time

Job summary

Navan seeks a Manager-level operations professional to scope, design, and drive high-impact initiatives that advance growth, optimization, and stability. You’ll tackle complex, cross-team challenges, leverage data to challenge assumptions, and execute hands-on programs with influence beyond formal authority.

With 4–6 years in strategic ops and strong Excel/SQL skills, you’ll design scalable processes, partner across Sales, Operations, Data Analytics, and Finance, and help Navan move quickly

Qualifications

• 4–6 years of experience in business operations, strategy, or a highly strategic cross-functional operations role in a fast-paced environment.
• Strong data-driven approach with Excel/Google Sheets and SQL to query databases and derive insights.
• BA or BS degree (or equivalent practical experience).
• Proven ability to influence across teams without direct management authority.

Responsibilities

• Drive strategic initiatives end-to-end from 0 to 1, translating complex problems into actionable plans.
• Identify operational bottlenecks and design scalable cross-functional processes.
• Synthesize data into strategy and present clear recommendations to leadership.
• Balance trade-offs between business goals and technical/financial constraints.
• Manage change and drive execution across stakeholders to keep projects moving.

Skills

Cross-functional collaboration

Data analysis

Strategic thinking

Project management

Communication

Education

BA/BS degree or equivalent

Tools

Excel

Google Sheets

SQL

Job description

Navan seeks a Manager-level operations professional to scope, design, and drive high-impact initiatives that advance growth, optimization, and stability. You’ll tackle complex, cross-team challenges, leverage data to challenge assumptions, and execute hands-on programs with influence beyond formal authority.

With 4–6 years in strategic ops and strong Excel/SQL skills, you’ll design scalable processes, partner across Sales, Operations, Data Analytics, and Finance, and help Navan move quickly