Strategic Operations Leader

Truist; Atlanta (GA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid vacation and sick days (min. 10+)

Holidays and retirement plans

Job summary

Truist is seeking an experienced Senior Operations Leader to direct tactical and strategic activities across core business processes. The role emphasizes supplier management, cost control, and driving continuous improvement through cross-functional collaboration with senior leadership.

Ideal candidates bring a decade of operations experience, proficiency with Microsoft Office, and strong knowledge of operational technology and risk management.

Qualifications

• Bachelor’s degree or equivalent education, training, and work‑related experience.
• Minimum of 10 years of relevant experience in business operations or related professional roles.
• Extensive knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Directs the execution of tactical and operational activities to ensure efficiency, reliability, and alignment with business objectives.
• Manages supplier relationships, including cost management and performance evaluation.
• Identifies, designs, and implements process and technology improvements to enhance operational workflows.
• Collaborates with cross-functional teams and senior leadership to align business operations with technology strategies and organizational goals.
• Monitors, analyses, and reports on performance metrics to drive continuous operational improvements.
• Supports the development and executes on operational technology strategies and initiatives to support business objectives.
• Identifies opportunities for integration of innovative solutions to improve business outcomes and operational effectiveness.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Provides leadership, mentorship, and development opportunities to team members and/or lower-level managers.
• Communicates operational status, risks, and strategic improvement plans to senior stakeholders and executive leadership.

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Truist is seeking an experienced Senior Operations Leader to direct tactical and strategic activities across core business processes. The role emphasizes supplier management, cost control, and driving continuous improvement through cross-functional collaboration with senior leadership.

Ideal candidates bring a decade of operations experience, proficiency with Microsoft Office, and strong knowledge of operational technology and risk management.