Strategic Operations Lead—Growth & Partnerships

Google Inc.; Chicago (IL); On-site; USD 152,000 - 221,000; Full time

Job summary

Google Customer Solutions (GCS) sales teams are trusted advisors driving customer success for SMBs, offering data-driven insights and strategic guidance. This role focuses on turning complex data into actionable growth plans, aligning multiple teams, and delivering impact across a fast-moving, global sales organization.

Based in the U.S. with multiple locations, the position emphasizes cross-functional collaboration, executive-facing storytelling, and the ability to shape sustained business

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in a management consulting, sales operations, business strategy or corporate advisory role.
• 3 years of experience working with executive stakeholders.
• 2 years of experience developing business strategies or managing cross-functional initiatives.

Responsibilities

• Draw interpretable insights from sophisticated business analyses and advanced modeling. Help organize and facilitate core business planning, operating cadences, and leadership engagement to achieve organizational outcomes.
• Define comprehensive sales, product or business strategies that solve business issues and address the needs of customers and stakeholders across various functions to drive incremental growth.
• Perform comprehensive research and analysis on market trends, customer behaviors and competitive positions to identify opportunities to scale operations and drive maximum value for the business.
• Deliver polished presentations with data-driven insights and a strategic narrative to influence executives to adopt recommended strategies.
• Define actionable plans and roadmaps, align cross-functional stakeholders and lead successful implementation of large and complex change initiatives.

Skills

Management consulting experience

Sales operations experience

Executive stakeholder engagement

Cross-functional initiative experience

Education

Bachelor's degree or equivalent practical experience

Job description

Google Customer Solutions (GCS) sales teams are trusted advisors driving customer success for SMBs, offering data-driven insights and strategic guidance. This role focuses on turning complex data into actionable growth plans, aligning multiple teams, and delivering impact across a fast-moving, global sales organization.

Based in the U.S. with multiple locations, the position emphasizes cross-functional collaboration, executive-facing storytelling, and the ability to shape sustained business