Strategic Operations & Executive Support Manager

Bank of America; Richmond (VA); In loco; USD 75.000 - 110.000; Tempo pieno

Descrizione del lavoro

Bank of America in Richmond is seeking an experienced administrative leader to provide strategic support, governance of procedures, and effective communication across executives and teams.

You will drive process improvement, coordinate leadership activities, and manage data-driven initiatives to strengthen operational performance while fostering an inclusive, high-performing workplace.

Competenze

• Proficient in Outlook, Excel, SharePoint, PowerPoint and Teams.
• Budgeting, financial analysis, and expense management.
• Strong analytical and problem-solving skills.
• Process improvement and workflow optimization experience.
• Project coordination and organizational skills.
• Executive communication and stakeholder management.
• Ability to manage multiple priorities and deliver results.
• Knowledge of banking policies, programs, and procedures.
• Data-driven decision-making capabilities.

Mansioni

• Strategic Support & Organizational Effectiveness: Executes leader priorities with operational rigor, translating direction into actions and deliverables.
• Procedures Center of Excellence (COE): Establish and manage procedures governance, ownership, and routine reviews to strengthen operational performance and risk management.
• Enterprise Advocate & Communicator: Communicates enterprise and business-level decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Meeting & Event Coordination: Coordinates leadership routines, meetings, and events using established standards and templates. Ensures agendas, materials, logistics, action items, and follow-up communications are completed accurately and on time.
• Execution, Problem Solving & Adaptability: Takes ownership of assigned responsibilities, delivering high-quality work accurately, timely, and in alignment with established priorities, processes, and standards.
• Great Place to Work Champion: Models an inclusive environment for employees, aligned to Great Place to Work goals.

Conoscenze

Budgeting & financial analysis

Analytical thinking

Process improvement

Project coordination

Executive communication

Stakeholder management

Multitasking

Banking policies knowledge

Data-driven decision making

Strumenti

Outlook

Excel

SharePoint

PowerPoint

Teams

Descrizione del lavoro

Bank of America in Richmond is seeking an experienced administrative leader to provide strategic support, governance of procedures, and effective communication across executives and teams.

You will drive process improvement, coordinate leadership activities, and manage data-driven initiatives to strengthen operational performance while fostering an inclusive, high-performing workplace.