Senior Operations Strategy Lead

Bank of America; Chandler (AZ); Vor Ort; USD 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

In-office culture

Zusammenfassung

Bank of America is seeking a seasoned operations leader to drive cross-functional process optimization and staffing strategy across a site/region. You will identify opportunities to improve efficiency, coordinate initiatives, and present strategic recommendations to executives.

Responsibilities include budget oversight, forecasting, and ensuring adherence to policy while promoting an inclusive workplace and strong stakeholder collaboration.

Qualifikationen

• Experience leading operations and process improvement initiatives.
• Strong ability to analyze procedures and optimize performance.
• Experience coordinating cross-functional teams and stakeholders.

Aufgaben

• Oversees the forecasting and staffing levels and capacities, provides effective coaching, and shares constructive feedback to drive Operational Excellence
• Leads and ensures teams adhere to bank and regulatory policy and procedures when making decisions that impact various operations and product lines
• Provides strategic guidance to develop and analyze procedures to enhance unit and/or product-related activities while overseeing budget and expense management, reporting, and forecasting for designated areas
• Evaluates efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness
• Aligns bank priorities and strategies to employee metrics and goals and provides interventions as needed to recognize, encourage, and improve team performance to support an inclusive work environment

Kenntnisse

Strategic Portfolio Management

Project Management

Change Management

Initiative Management

Strategic Planning

People Management

Employee Engagement

Operational Excellence

Capacity Planning

Agile Project Management

Digital Transformation

Collaboration

Controls Management

Issue Management

Problem Solving

Process Management

Process Performance Measurement

Written Communications

Active Listening

Drives Engagement

Prioritization

Process Design

Process Mapping

Key Performance Indicators

Customer Service Management

Regulatory Compliance

Risk Management

Stakeholder Management

Talent Development

Business Operations Management

Customer and Client Focus

Decision Making

Relationship Building

Business Process Analysis

Career Path Design

Organizational Effectiveness

Strategic Thinking

Strategy Planning and Development

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Bank of America is seeking a seasoned operations leader to drive cross-functional process optimization and staffing strategy across a site/region. You will identify opportunities to improve efficiency, coordinate initiatives, and present strategic recommendations to executives.

Responsibilities include budget oversight, forecasting, and ensuring adherence to policy while promoting an inclusive workplace and strong stakeholder collaboration.